Quick Overview
Don't overreact. Take control of your emotions and settle the argument quickly.
Extended Overview
Questions cut through problems the same way a hot knife cuts through butter. The bigger the problem, the better it is to start asking questions. Each new question shaves a piece of the problem away.
Career Overview
You can't win every argument, nor should you. Don't let an egotistical desire to win consume you; it's bad for your working relationships and your frown lines.
