Your self-awareness is the key to your own happiness. By knowing who you are, you can decide where you want to go in life.
Every now and then we all feel the need to scream and rage and blame the world for our current situation. Once you've cooled down, take your first step towards a reasonable resolution by taking ownership of the problem.
80 percent of our profits often come from 20 percent of our customers. What are you doing to keep that 20 percent happy? What are you doing to energise the other 80 percent?