Your insights will offer comfort to those who are at a disadvantage.
A few tears every now and then can help cleanse the spirit and relieve tension. When you're done, wipe them away and move forward. You may not have achieved one hundred percent success, but you have achieved one hundred percent growth. That is a wonderful achievement and it's worth celebrating.
Listen carefully and echo back what they have said. They'll be so impressed by your attentiveness that you'll soon have them eating out of your hand.